Good summary here. To reiterate the point about intentions and accountability, quoting: "Ego is the enemy- giving us wicked feedback, disconnected from reality. It’s defensive, precisely when we cannot afford to be defensive. It blocks us from improving by telling us that we don’t need to improve. Then we wonder why we don’t get the results we want, why others are better and why their success is more lasting.” from Ego is the Enemy, Ryan Holiday